1. Understanding Surveys

Survey Essentials

The Survey Essentials section will provide you with essential reading material and context regarding the steps necessary to plan and run a successful survey campaign.

The Survey Process & Communications

Critical Success Factors for a Survey

Maximizing Survey Participation

Sample Size & Sampling Errors

Modes of Survey Data Collection

Online surveys can be conducted either as Public surveys where a common survey link is included in an email and forwarded by the user, and Targeted surveys – where an employee list with survey participant names, email addressed and/or unique employee numbers are captured so the system can email unique survey links to each individual survey participant.

Using Survey Models

The Using Survey Models section will introduce you to survey models as the basis of both diagnostic and pulse surveys, and will show you how survey models can be cascaded and shared between different parts of the organization.

Using a Survey Model in a Survey Campaign

Targeted Pulse Surveys

Designing a Survey Model