Measuring the Indicators of Engagement
The Flow@Work™ engagement model measures engagement levels with respect to two dimensions:
- The employees' commitment to the organization, its leadership and their jobs; and
- Their willingness to do more than what is required to help the organization achieve its goals.
The business unit or team's survey scores for the two indicator dimensions are used as the basis to calculate their engagement levels, and are plotted on a 2-axis graph for maximum visual impact.