The Holistic Engagement Approach
Drive and embed engagement sustainably as a way-of-life in your organization
Mindset’s holistic engagement approach has been scientifically designed by a team of organizational psychologists and data scientists to help organizations transition from the traditional top-down, annual engagement surveys to a more decentralized approach where the focus is on behavioral change
Step 1: An engagement-friendly work environment
Use the scientific Flow@Work™ engagement survey to diagnose and address the real issues that inhibit or drive engagement
Step 2: Involve and empower all your employees
Inspire your employees with personalized engagement reports to take ownership of their own engagement (try it out...»)
Step 3: Empower leaders at all levels to take action
Provide managers and leaders with best-practices recommendations and actionable insights to drive and improve engagement
Step 4: Change leadership habits and behavior
Equip managers with the leadership skills to take ownership and drive engagement in their business units or teams
Step 1: Create an Engagement-friendly and Meaningful Workplace
- Use statistically validated diagnostic engagement surveys to identify and isolate the issues that impact engagement at an organizational, leadership and at team level (more about the Flow@Work engagement survey)
- Craft engagement strategies and action plans that are based on data-driven observations, insights and best-practices recommendations developed by a team of industrial psychologists
- Address all facets of engagement at business unit and team level – from an engagement-aligned culture and relationships at work, to an enabling work environment
- Do follow-up remeasure surveys at least annually for comparison and benchmarking purposes and to update your engagement strategies and action plans
Step 2: Make your Employees part of the Engagement Journey
- Provide all survey respondents with personalized engagement reports with best-practices recommendations based on their confidential survey responses (generate your own Personal Engagement Report...»)
- Make engagement a talking point at all levels by empowering your employees to take ownership of their own engagement
- Adapt and align the feedback reports with your HR practices, and include learning content where required
- As a bonus, increase survey participation rates by positioning personalized feedback reports as both an incentive and a reward for participating in the survey
Step 3: Mobilize and Empower Leaders to Drive Engagement at Team Level
- Decentralize engagement by mobilizing leaders at business unit and team level to track and drive engagement with data-driven insights and best-practices recommendations
- Reinforce leadership behavior and address areas of concern or underperformance with positive Continue and actionable Improve insights
- Use targeted pulse surveys to monitor the levels of engagement over time and to track the efficacy and outcomes of interventions at business unit and team level
- Embed learning material and online content that reflects your organizational culture and HR practices as the basis for contextual, just-in-time learning opportunities
Step 4: Equip Leaders with 360 Reviews to Effectively Drive Engagement
- Provide leaders with developmental 360 feedback regarding the 11 leadership dimensions and 3 leadership behaviors that have a direct impact on engaged leadership effectiveness
- Analyze the aggregate assessment data in the analytics dashboard to identify skills gaps and developmental opportunities at individual, team and organizational level
- Use your org structure as the basis to auto-populate 360 rater lists and to administer and track the completion of 360 assessments, with unlimited raters per assessment
- Customize the leadership assessment model and feedback or coaching reports (see example...) to reflect your organizational culture and HR practices
Mindset's Holistic Engagement Approach - from the Organizational Work Environment, down to individual Employees, Leaders and Teams