Overcoming the limitations of HRIS-derived org structures in surveys

Virtual and organizational structures

Engagement surveys and leadership assessments are essential components of any sizable organization's efforts to enhance productivity and performance. However, to ensure sustainable engagement over time, it is crucial engagement survey results are mapped down to team level so managers can be held accountable for the engagement levels of their team members.

Similarly, for multi-rater leadership or performance assessments to yield useful insights, the relationships between line managers, colleagues, and the team members who conduct the assessments, should be accurately mapped. Failure to do so may result in the wrong individuals assessing or evaluating the wrong leaders, which will to a large degree invalidate the assessment results.

Mapping employees down to team level, or accurately depicting manager and direct-reporting relationships across a medium-sized or large organization, is trickier than it sounds. While the HR system (HRIS) may provide you with an up-to-date employee list, the employees will typically be structured in the way that data is organized in the system (e.g. according to cost centers), and will be unlikely to reflect the matrix structures, informal reporting lines and agile team groupings as experienced on the ground.

The good news is that Mindset's Engage EX platform has been specifically designed to bridge the divide between the rather rigid, functional hierarchies of HR systems, and the dynamic, multi-faceted team structures observed in real-world scenarios. The platform’s novel Virtual Structure feature makes it possible to map employees to more than one divisional or matrix structure, or to group them in interconnected teams and informal, agile networks.

The Engage EX platform will allow you to create - with drag-and-drop ease - any number of Virtual Structures, which can then be used as basis to run and administer surveys and assessments – or even to analyze and compare aggregate survey and assessment results at business unit or demographic level. Virtual Structures can also be used to auto-populate multi-rater groups for 360 assessments, thereby removing the frustrating and time-consuming task of setting up multi-rater assessments. And the best part – Virtual Structures will be automatically updated and kept in sync with the employee records on the HR system.

In conclusion, the Engage EX platform’s Virtual Structure feature makes it possible to accurately map survey and assessment data to employees at all levels of the organization, so engagement and productivity improvements can be driven on a granular and ultimately sustainable basis.