The survey constructs and questions should be captured with columns as shown in the Excel Take-on file and as outlined below:

A.	Construct Name – short descriptive name for the survey construct; see the image further down below for how it will be displayed in the analytics dashboard.
B.	Construct Type – include one of the following construct types (see Add construct below for more): • Quantified – combine and average the scores of all Likert and dropdown survey questions • Non-quantified – include NPS and other survey questions that will not be averaged (click here for more on NPS survey questions).
C.	Construct Description – short description of the survey construct (10 - 15 words); see the image below for how it will be displayed in the analytics dashboard.
D.	Survey Questions – question text, either as a statement or a question with a question mark.

 

E.	Question Type – include one of the following survey question types (see Adding or Editing Survey Questions below for more): • Likert – single-option multiple choice (Likert) survey question • Dropdown – single-option dropdown survey question; • NPS – net promoter score survey question(click here for more on NPS survey questions) • Open-ended – comment-type (qualitative) survey question.
F.	Mandatory – include TRUE if the survey question should be treated as a mandatory question in the online survey questionnaire.
G.	Reverse Score – include TRUE if the survey question should be reversed-scored in the analytics dashboard.
H.	Include N/A – include TRUE if a not-applicable (N/A) option should be included for the survey question in the online survey questionnaire.
I.	Option #1 – text for the first multiple-choice or NPS survey question (click here for more on NPS survey questions) option (leave blank in case of an open-ended question).
J.	Option #2 and more – text for additional multiple-choice survey question options, or can be left blank.

 

For more information, click on a sub-menu item at the top of the page⇑ or in the right margin⇒

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