The data analytics framework as described in this section will provide you with a systematic and structured approach towards the review and analysis of the Flow@Work engagement survey results. The framework will not provide you with any definitive intervention or OD-related recommendations, but will instead provide you with a step-by-step guidelines on how to use the Engage ANALYTICS dashboard to identify outliers and patterns and to drill down, compare and analyse survey responses per business unit and demographic grouping in order to identify and isolate issues that drive or inhibit employee engagement.

analytics method overall

  • Step 1: Validity of the survey – review of survey participation rates at business unit level to assess whether the survey is valid and adequately representative
  • Step 2: Levels of engagement (outcomes) – observations and implications re outcomes via indicators (engagement levels) based on analysis of Willingness and Commitment, including demographics
  • Step 3: Drivers of engagement – observations and implications re the main themes derived from an analysis of the drivers, including demographics and top/bottom scoring survey questions
  • Step 4: Engagement per business unit – observations and implications re business unit indicators and drivers, critical review of top and bottom scoring business units
  • Step 5: Summary of observations – summary of observations and implications, grouped into related themes
  • Step 6: Recommendations – suggested interventions and actions based on the main conclusions/themes from the previous step

 

  

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