EMPLOYEE ENGAGEMENT PLATFORM
Driving Sustainable Engagement
Engagement is not an HR process or a survey. It's about changing leadership behavior.
The benefits of employee engagement, whether better performance, customer satisfaction or retention, are universally accepted. Most organizations already have some form of engagement initiatives underway, from annual surveys and engagement strategies to taking action at some level.
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THE ENGAGEMENT CHALLENGE
Improving Engagement Over the Longer Term
Improving engagement over the long term, however, has proven to be more of a challenge. According to Gallup’s 2026 State of the Global Workplace, “workplace engagement declines to lowest level since 2020”. And doing more surveys is not going to make a difference, because – also according to Gallup – managers account for at least 70% of the variance in employee engagement scores across business units.
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THE METHOD Mindset's Holistic Engagement ApproachThis is where Mindset’s holistic engagement approach comes in. The 5-step approach is based on the statistically validated Flow@Work engagement survey, and has been scientifically designed to help organizations decentralize and embed engagement as a sustainable way-of-live throughout the organization. |
HOLISTIC ENGAGEMENT: STEP 1
Create a Conducive Work Environment
- Benefit from the statistically validated Flow@Work engagement survey and real-time analytics to diagnose and address the real issues that impact engagement.
- Ensure that workplace hygiene factors (e.g. tools, policies, work environment) are enablers, not barriers, to engagement.
- Craft engagement strategies and action plans that are based on data-driven insights and best-practices recommendations developed by a team of I/O psychologists.
HOLISTIC ENGAGEMENT: STEP 2
Get Employee Buy-in & Commitment
- Decentralize employee engagement and make it a talking point at all levels by providing survey participants with their own personalized engagement reports.
- Personalized reports will stimulate ground-level conversations amongst employees about engagement and the organizational culture, and will help to drive lasting change.
- The reports will at the same time also improve survey participation rates by incentivizing and rewarding employees for participating in the survey.
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HOLISTIC ENGAGEMENT: STEP 3
Empower Leaders with Actionable Insights
- Mobilize leaders with real-time, data-driven insights and role-based recommendations to take action that will drive engagement at business unit and team level.
- Track the progress and impact of actions and interventions with targeted and automated pulse surveys.
- Adapt and align the best-practices recommendations with your organizational culture and HR practices, and include learning content where it’s needed.
Holistic Engagement
Drive and embed engagement holistically as a
sustainable way-of-life in your organization
(4.47 minute YouTube video)
HOLISTIC ENGAGEMENT: STEP 4
Equip Leaders with Skills
- Provide leaders with developmental 360-degree feedback regarding the 11 leadership behaviors that have a direct impact on their engaged leadership effectiveness.
- The assessment will also provide them with an understanding of areas that should be developed, and how current strengths should be leveraged.
- Benefit from custom 360 feedback reports (see example) and data-driven insights that reflect the organization’s culture, HR practices and L&D content.
HOLISTIC ENGAGEMENT: STEP 5
Change Leadership Behavior into Habits
- Close the engagement loop by using engagement survey data as the basis for hyper-personalised, guided-mastery developmental journeys.
- Interactive learning techniques and gamification will help to improve understanding and assimilation (click here to see it in action).
- Entrench healthy leadership habits through the practical application of engaged leadership principles in the flow of work and to turn leadership behavior into habits.
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SURVEY FATIGUE Unlock the Full Value of a Single Engagement SurveyUse the Flow@Work engagement survey to measure engagement, understand what drives it, and act on insights at organisation, business unit, team, leadership, and employee level |
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ENGAGE EX PLATFORM The Employee Experience PlatformFrom engagement, inclusion, wellbeing, and lifecycle surveys to 360 leadership feedback, Mindset's Engage EX platform turns employee feedback into actionable insights that help leaders at all levels strengthen culture, develop leadership, and improve engagement sustainably over time, with built-in report editing for branded survey, 360, and organizational reports. |
What some of our clients say...
At OIM Leadership Consulting we used customised solutions to drive our culture change initiatives. Mindset is the perfect survey partner and provides us with the capacity to design and execute customised culture and engagement surveys. Whether it’s a large scale survey or surveying smaller organisations, the process is extremely user friendly and efficient.
Mindset’s Engagement and 360 solutions provides us with the ability to customise our solutions to our client’s specific needs. Not only are the surveys easily customisable, but we can build and deliver reports tailored to our clients need. This is a great value add.
Using Mindset’s engagement model (Flow@Work) with the Financial Services benchmark is a great value proposition for our clients and allows for comparisons, deeper insights and perspectives in what drives their culture and engagement.
The service delivery, technical expertise and execution of surveys though Mindset is of an exceptional standard. Their professional and responsive approach is highly valued.
Marianna Seyffert
Director - Consulting Psychologist
I am a signed-up partner with Mindset for the past 18 months and as a Business Strategist and specialist in People Performance, the solutions Johan and his team provides us as business consultants are most probably best is class and can easily compete with the best on a global playing field. Their engagement and leadership solutions are simple but still integrated and very affordable. They constantly test new thinking and are updating their solutions to fit-for-purpose value creation.
The value of their platform solutions helps our client not only to understand people experience as integrated data point on the employee lifecycle, but also gives the client a level of confidence to work with real-time employee feedback tools to transform and optimize their employee experience at all touchpoints of the employee lifecycle. It improves their ability to manage employee capacity flow and value through improved people decisions. People can see leadership action against their level of happiness and importance of feeling a sense of belonging.
Johan van Lingen
Partner
The Engage EX platform has truly revolutionised our approach to team member surveys. Its user-friendly interface and interactive features have made the process not only effortless but engaging. What's more, the dashboard is a treasure trove of valuable data insights, accessible at the click of a button. It has been a game-changer for us, simplifying our surveying efforts and helping us gain a deeper understanding of our team's needs and preferences. Thank you, Mindset, for providing us with such an incredible tool!
Melanie Taljaard
Head of Talent
We have been partnering with Mindset over the last few years and they are our preferred strategic partner when it comes to Culture and 360 Leadership Surveys. The team at Mindset especially Roy Fletcher and Liezl Poolman is amazing to work with. From the sales process right through administering the platform and reporting, they are highly knowledgeable, supportive and help us to deliver the best quality platform at a great price point for our clients. I would highly recommend the tool and Mindset.
The methodology Flow@Work is thorough and measures all the critical constructs we look at to assist our clients in building High Performance Teams that can Execute. The Engage EX platform is easy to use and can generate individual, team, dept etc reports at the touch of a button. The other feature we love is how simple it is through the different platforms to complete the surveys. The platform allows for desktop, mobile, kiosks and even accommodate our facilitators to assist blue collar workers to participate, ensuring we get 100% participation across the entire organisation.
We value our strategic partnership with Mindset and their continuous drive to innovate.
Hennie Brittz
Managing Director
Momentum Metropolitan has partnered with Mindset since 2020 to provide us with a survey platform and tools to support our organization. We have been using the Engage EX platform as well as Engage Lifecycle product to measure key constructs in the business. The support from the Mindset team in ensuring all functionalities are setup and enabled, as well as continued support on queries from users and leaders, has been phenomenal. Thank you Mindset for a great partnership!
Dr. Cecile Benade
Organizational Effectiveness Lead
Alinda Nortje
Founder/Executive Chairperson
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Driving Sustainable Engagement
Book a free, no-obligation online demo of the Engage EX platform, or contact us for more information or a quote for a turnkey solution.
