Driving Sustainable Engagement
Engagement is not an HR process or a survey. It's about changing leadership behavior.
The benefits of employee engagement, whether better performance, customer satisfaction or retention, are universally accepted. Most organizations already have some form of engagement initiatives underway, from annual surveys and engagement strategies to taking action at some level.
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Engage EX is Microsoft Teams certified for use with employee and pulse surveys |
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THE ENGAGEMENT CHALLENGE Improving Engagement Over the Longer TermImproving engagement over the long term, however, has proven to be more of a challenge. According to Gallup’s 2026 State of the Global Workplace, “workplace engagement declines to lowest level since 2020”. And doing more surveys is not going to make a difference, because – also according to Gallup – managers account for at least 70% of the variance in employee engagement scores across business units. |
THE METHOD
Mindset's Holistic Engagement Approach
This is where Mindset’s holistic engagement approach comes in. The 5-step approach is based on the statistically validated
Flow@Work engagement survey, and has been scientifically designed to help organizations decentralize and embed engagement as a sustainable way-of-live throughout the organization.
The recording starts with the patter of a summer squall. Later, a drifting tone like that of a not-quite-tuned-in radio station rises and for a while drowns out the patter. These are the sounds encountered by.
NASA’s Cassini spacecraft as it dove through the gap between Saturn and its innermost ring on April 26, the first of 22 such encounters before it will plunge into Saturn’s atmosphere in September.
Improve Employee Engagement with Data-Driven Actions
Level 1: Creating an Engaging Environment |
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Diagnose and address the factors that inhibit or drive engagement and build a stronger workplace culture
Level 3: Driving Individual Engagement |
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Improve the employee experience and empower employees to take ownership of their engagement
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Level 2: Empowering Managers and Leaders |
Equip managers with the skills and data-driven insights to improve engagement across teams and at all levels
Embed engagement holistically
(4.47-min YouTube video)
Unlock the Full Value of a Single Engagement Survey |
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What some of our clients say...
At OIM Leadership Consulting we used customised solutions to drive our culture change initiatives. Mindset is the perfect survey partner and provides us with the capacity to design and execute customised culture and engagement surveys. Whether it’s a large scale survey or surveying smaller organisations, the process is extremely user friendly and efficient.
Mindset’s Engagement and 360 solutions provides us with the ability to customise our solutions to our client’s specific needs. Not only are the surveys easily customisable, but we can build and deliver reports tailored to our clients need. This is a great value add.
Using Mindset’s engagement model (Flow@Work) with the Financial Services benchmark is a great value proposition for our clients and allows for comparisons, deeper insights and perspectives in what drives their culture and engagement.
The service delivery, technical expertise and execution of surveys though Mindset is of an exceptional standard. Their professional and responsive approach is highly valued.
Marianna Seyffert
Director - Consulting Psychologist
I am a signed-up partner with Mindset for the past 18 months and as a Business Strategist and specialist in People Performance, the solutions Johan and his team provides us as business consultants are most probably best is class and can easily compete with the best on a global playing field. Their engagement and leadership solutions are simple but still integrated and very affordable. They constantly test new thinking and are updating their solutions to fit-for-purpose value creation.
The value of their platform solutions helps our client not only to understand people experience as integrated data point on the employee lifecycle, but also gives the client a level of confidence to work with real-time employee feedback tools to transform and optimize their employee experience at all touchpoints of the employee lifecycle. It improves their ability to manage employee capacity flow and value through improved people decisions. People can see leadership action against their level of happiness and importance of feeling a sense of belonging.
Johan van Lingen
Partner
The Engage EX platform has truly revolutionised our approach to team member surveys. Its user-friendly interface and interactive features have made the process not only effortless but engaging. What's more, the dashboard is a treasure trove of valuable data insights, accessible at the click of a button. It has been a game-changer for us, simplifying our surveying efforts and helping us gain a deeper understanding of our team's needs and preferences. Thank you, Mindset, for providing us with such an incredible tool!
Melanie Taljaard
Head of Talent
We have been partnering with Mindset over the last few years and they are our preferred strategic partner when it comes to Culture and 360 Leadership Surveys. The team at Mindset especially Roy Fletcher and Liezl Poolman is amazing to work with. From the sales process right through administering the platform and reporting, they are highly knowledgeable, supportive and help us to deliver the best quality platform at a great price point for our clients. I would highly recommend the tool and Mindset.
The methodology Flow@Work is thorough and measures all the critical constructs we look at to assist our clients in building High Performance Teams that can Execute. The Engage EX platform is easy to use and can generate individual, team, dept etc reports at the touch of a button. The other feature we love is how simple it is through the different platforms to complete the surveys. The platform allows for desktop, mobile, kiosks and even accommodate our facilitators to assist blue collar workers to participate, ensuring we get 100% participation across the entire organisation.
We value our strategic partnership with Mindset and their continuous drive to innovate.
Hennie Brittz
Managing Director
Momentum Metropolitan has partnered with Mindset since 2020 to provide us with a survey platform and tools to support our organization. We have been using the Engage EX platform as well as Engage Lifecycle product to measure key constructs in the business. The support from the Mindset team in ensuring all functionalities are setup and enabled, as well as continued support on queries from users and leaders, has been phenomenal. Thank you Mindset for a great partnership!
Dr. Cecile Benade
Organizational Effectiveness Lead
Alinda Nortje
Founder/Executive Chairperson
And some client case studies...
Engaging for Success
The challenge that the Capricorn Group Limited faced was how to incorporate aspects of employee engagement into different elements of the employee experience and how to embed engagement as an integral part of the entire employee lifecycle. The Group consequently adopted a philosophy of driving and embedding employee engagement as part of the organisation's DNA.
Mindset’s Engage EX platform and Flow@Work engagement model were used to measure employee engagement as the basis for developing a meaningful engagement strategy and to assist leaders and teams to start conversations and approach engagement issues authentically and meaningfully.
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Click here to request a copy of the full case study |
Driving the Employee Experience
Momentum Metropolitan is a financial services group with an employee headcount of ±17 000.
At the time of the case study, the business was continuously growing through acquisitions and restructures. Employee listening was, however, conducted in an inconsistent and haphazard manner via a number of different listening instruments and large scale annual surveys with slow feedback cycles, which hampered the ability to timeously respond to employee feedback.
To embed the new People Strategy with the emphasis on improving the employee experience, Momentum Metropolitan decided to partner with Mindset to utilise their Engage EX employee engagement and measurement platform.
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Click here to request a copy of the full case study |
Scientifically designed
Flow@Work engagement survey
Use or adapt the Flow@Work statistically validated diagnostic engagement survey to identify and address the real issues that drive engagement (read more...»)
Track engagement with advanced, AI-driven analytics
Analyse and compare survey results in real time at business unit, team and demographic level to really understand what inhibits or drives engagement (desktop only:
demo dashboard...»)
Talk to an Expert
Talk to us for more info or assistance
Align leadership behaviour
with highly engaged teams
Build effective leadership behaviours with developmental 360-degree assessments and automated, rule-based feedback reports for individuals and cohorts (desktop only:
see example...»)
Map survey data to reporting lines and organisational structures
Run and analyse surveys according to your organisational structure, alternate reporting lines, agile project teams, temporary workers and more (read more...»)
Improve the employee experience to drive engagement
Track the employee experience at all stages of the employee lifecycle to take data-driven action where and when it matters most (read more...»)
The Engage EX Software Platform That Turns Feedback Into Action
Equip leaders, managers, and teams with organisation-wide feedback and actionable insights to improve employee engagement, productivity, and retention.
