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Technical Guide & Help File





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General Analytics Concepts

The General Analytics Concepts section will provide more context regarding the grouping and display of survey results according to business units and demographic parameters, how survey campaigns are structured in datasets, providing access for managers and other users, an explanation of sampling errors, and how to print or export survey data.


Grouping of Survey Results per Busines Unit

Survey results will be grouped, ordered and displayed in the analytics dashboard according to the business unit hierarchy, as defined or captured via the Manage PARTICIPANTS module (see image below). 


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Individual survey responses will be mapped to business units as captured per employee record in the case of a pre-populated or targeted survey. Survey responses of off-system employees (i.e. respondents whose personal details were not captured or imported into the system) who participated in a survey via a shared kiosk link, will be mapped to the business units that they selected from the drop-down lists (where applicable) when they responded to the survey. In the organizational structure in the image above, 7 of the 28 employees of the 1.1 General business unit are off-system employees, so their responses will be grouped with the business unit that they selected when they completed the survey. The same will apply to a public survey – responses will be mapped to business units as selected when responding to the survey.

The Engage ANALTYICS dashboard will display the business units and business unit hierarchy exactly as captured in the Manage PARTICIPANTS module. The Unit/sub-unit Filter dialogue (see below) will allow you to display the survey results of a single business unit or of any arbitrary combination of business units - see Filtering Survey Responses for more on how to set a business unit filter.


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